Who Are We?
The M2 Technology family is an eclectic group of highly-skilled individuals working as a team to ensure the product remains a leader in the telecommunications field. Whether it be research and development, technical support, creativity, customer service, or management, we believe we have created a culture and work ethic to be proud of. And thanks to our team of young, exuberant and dedicated people from all parts of the globe, we work together to produce uniquely Australian products and services.
Since our inception in 1989 with the introduction to Western Australia of a range of Recorded Voice Announcers, we have grown and expanded into the group now known as M2 Technology. Our success is based on a dedicated customer service ethos in conjunction with the development of an extensive national and international dealer network. Now having secured the independent ownership of the manufacturing and export arm, we aim to provide quality product and professional support to each and every individual customer.
M2 Technology offers the latest advances in technology and is fast becoming one of Australia's most successful providers of third party telecommunication products both nationally and overseas.
This expansion has seen the development of M2 Audio, a specialist message production centre operating under quality assurance standards to ensure a high standard of professionalism and excellence at all levels.
M2 On Hold, The Sound Marketing Company - is dedicated purely to the production of messages on hold. This division services customers using an amazing array of on hold hardware. Our team of professional script writers, voice talent, and audio engineers will construct and produce messages on hold, day and night greetings, after hours messages, and corporate CDs to suit your business.
The launch of M2 Digital, our own Software development and IT support division , provides customised computer, network software, management solutions, web design and managed IT services to our extensive customer base.
In late 2009 we expanded M2 Digital to include a dedicated web and graphic design team, aptly named Made2Create.
More recently, 2012 saw a new need for a more competitively priced supply of printer consumables for our clients, through which we released our online store BUY INKS.
Our strong customer service ideology, efficiency of operations and complete understanding of the marketplace as well as the combined implementation of training programs for re-sellers, backed by technical and telephone support, ensures that after a decade in business, WE UNDERSTAND.
It's the people and experience behind a company that determines how well it can look after its customers' needs and provide the right solutions.
And 'The Answer' is?
The innovative telecommunications technology encompasses a range of call management hardware designed and manufactured specifically for the business community.
The current stable of models ranges from a basic message-on-hold system that can download new message programs via the Internet or email, to the sophisticated FCM2 voicemail/auto attendant unit incorporating email to voicemail, desktop notification and SMS.
Indeed, M2 Technology offers every business The Answer for their communication needs.